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Pricing & Quoting

Can I get a discount for bulk orders?

Yes, we specialize in B2B bulk pricing and quoting. For volume discounts, please request a formal quote through our sales team by emailing sales@pe-energy.com.mx.

Is the price listed the best price available?

Our quotes are based on competitive market pricing. If you require a special offer or long-term procurement pricing, contact us for a tailored quote. Pricing is based on volume discounts.

Are certifications provided for free or at an additional cost?

Some certifications are included, while others may have additional costs depending on the manufacturer. Please reach out to us with item numbers, quantities, and the certifications you need.

Can I get a price match or honor old pricing?

Pricing is subject to market fluctuations and supplier costs. We strive to offer the best pricing; however, pricing is typically valid for 30 days upon quote issuance. Please reach back out to us to validate your quote.

Shipping & Delivery

How much does shipping cost?

Shipping costs depend on your location, package weight, and selected shipping method. Freight charges can be confirmed at checkout or through a formal quote request.

Can I use my own shipping account (FedEx, UPS, DHL, etc.)?

Yes, customers can provide their own freight or courier accounts. Please specify your preferred shipping method when placing an order.

Do you offer expedited shipping?

We can check if expedited shipping is available for your order. However, lead times depend on manufacturers' supply, and expediting may not always be possible. For in-stock items, we strive to ship the same day or the next business day.

Why do international customers need to hire a freight forwarder for large orders?

For orders above $2,500, international customers may need a freight forwarder to handle the necessary customs documentation. We work with a network of freight forwarding agents and can assist with a custom quote based on your requirements.

Lead Times & Availability

How long does it take to process and ship my order?

Lead times vary depending on supplier availability. Some products are in stock, while others may require a lead time based on manufacturer schedules. For in-stock items, we strive to ship the same day or the next business day.

Can I expedite the lead time?

While we do our best to expedite orders, lead times are determined by our manufacturers. Contact us to check if faster processing is possible.

Why do lead times sometimes change after an order is placed?

Lead times depend on raw material availability and manufacturer production schedules. In case of delays, our team will notify you of any changes.

Product Information & Compatibility

How do I know if this part is compatible with my equipment?

Our customers typically provide us with part numbers, and we quote based on those part numbers. Please ensure you are providing the correct OEM part number to receive an accurate quote.

Are these genuine or aftermarket parts?

We offer both OEM and high-quality aftermarket replacement parts. Each product page specifies whether it is an OEM or compatible replacement part. Most of our customers seek original manufacturer parts.

Can I request technical sheets or product specifications?

Yes, technical sheets are available for most products. If not listed on the product page, contact us, and we’ll provide the necessary documentation.

Ordering & Payment

Can I place an order over the phone?

No, for security reasons, we do not process payments over the phone. Orders must be placed online or via email through a formal quote and purchase order process.

What payment methods do you accept?

We accept wire transfers, major credit cards, and purchase orders (for approved business accounts). International customers may be required to pay via wire transfer. Credit card payments are accepted up to $5,000.

Do you offer credit terms or net payment options?

Credit terms may be available for long-term B2B clients. Many international clients request credit, but our standard payment method is wire transfer. We require a few transactions before offering credit terms.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled only if they have not been processed for shipping. Contact us as soon as possible to request changes.

Returns & Warranty

Can I return my order if I no longer need it?

Returns are accepted on a case-by-case basis. Some products may have restocking fees, and special-order items may be non-returnable. Contact us for details.

What if I receive a damaged or defective item?

If an item is damaged upon arrival, please contact us immediately with photos. We will assist with a replacement or refund based on supplier policies.

Do products come with a warranty?

Warranty policies vary by manufacturer. Please check the product page or contact us to confirm the warranty terms for your purchase.

Compliance & Certifications

Do your products come with industry certifications?

Many of our products hold niche industry certifications, as required by the manufacturers we work with. Contact us if certification documents are required.

Can you provide Material Safety Data Sheets (MSDS) or compliance documents?

Yes, compliance documentation is available for most products. Some may require additional processing time or costs.

Do you provide documentation for customs clearance?

For international orders, we provide commercial invoices and essential export documentation. Additional compliance paperwork can be arranged upon request.

Customer Support & Assistance

How can I contact customer support?

Our support team is available via phone, email, and live chat during business hours.

Do you have a chatbot for quick questions?

Yes, we use chat support. However, we recommend leaving an email so we can respond even if the customer has closed the chat.

Can I request a product not listed on your website?

Absolutely! We specialize in sourcing hard-to-find industrial and MRO products. While we aim to list all manufacturer-produced products on our website, some may not yet be available online. Contact us for special requests.

What makes PE Energy the go-to source for wholesale industrial supplies?

PE Energy is an industry-leading, one-stop-shop that offers high-quality parts and equipment at an incredible value. Our vast selection and unwavering commitment to customer satisfaction make us the premier choice for procurement managers and operations directors alike.

Why should I choose AMPCO products?

AMPCO products are known for their non-sparking, non-magnetic, and corrosion-resistant qualities, ensuring maximum safety and longevity in hazardous environments. Choose AMPCO if you value reliability and performance.

How do AMPCO non-sparking tools enhance workplace safety?

By utilizing AMPCO's non-sparking tools, you can drastically reduce the risk of ignition in explosive environments. Whether you're in the oil & gas industry or handling volatile materials, these tools ensure your team's safety.

Are AMPCO tools non-magnetic?

Yes, AMPCO tools are non-magnetic, which means they're perfect for work in sensitive magnetic environments where magnetic fields could be disrupted.

Why should I consider corrosion-resistant tools from AMPCO?

Corrosion-resistant tools from AMPCO are designed to withstand harsh environments, saving you money on replacements and ensuring your operations run smoothly.

What industries benefit the most from PE Energy's offerings?

Industries such as oil & gas, heavy industry, utilities, and manufacturing find significant value in PE Energy's extensive product lineup, designed to meet the rigorous demands of their operational needs.

How does the A-1 Awl from AMPCO enhance safety?

The A-1 Awl is non-sparking and non-magnetic, making it safe for use in hazardous environments where sparks or magnetic interference could cause catastrophic incidents. Learn more about the A-1 Awl here.

What are the dimensions of the 0140 Wrench Open End 27mm from AMPCO?

The Wrench Open End 27mm has dimensions of 9-7/16” L x 2-3/16” W x 7/16” H. It's a tool of choice for those needing precise measurements and non-sparking assurance.

How can the W-29 Bar Crow improve fieldwork efficiency?

The W-29 Bar Crow, at 18” OAL, offers a robust solution for prying and lifting, all while providing non-sparking and non-magnetic benefits. Ideal for utility work and maintenance in sensitive areas.

What makes the S-34 Screwdriver from AMPCO unique?

With a 1/8 x 2-3/8” spec, the S-34 Screwdriver is non-sparking, non-magnetic, and corrosion-resistant, ensuring you never compromise on safety or quality.

Why choose the B-399 Brush Scratch Shoe Handle from AMPCO?

The B-399 Brush offers precision with its shoe handle grip, non-sparking, non-magnetic, and corrosion-resistant features, perfect for industrial maintenance tasks. Explore more about the B-399 Brush here.

How does the H-312FG Hammer Ball Peen from AMPCO support industrial applications?

This 1.5Lb, 11” OAL hammer is excellent for metalworking and construction, offering non-sparking advantages in potentially explosive environments.

What sets the TB-10 Brush Scratch Toothbrush Style apart?

The TB-10 Brush is designed for precise cleaning actions in tight spaces, providing non-sparking, non-magnetic, and corrosion-resistant attributes. Check out the TB-10 Brush here.

Can the Slide Sledge 213103 Pin Driver enhance safety?

Yes, the 1 1/4"" Pin Driver from Slide Sledge offers precise applications with minimal physical exertion. It’s the choice for safer, more efficient maintenance and repair operations.

How do I place a wholesale order with PE Energy?

Simply visit our website or contact our sales team to explore custom pricing and bulk order options tailored to your industry needs.

What kind of support does PE Energy offer its clients?

With our industry expertise, PE Energy provides dedicated customer support, product recommendations, and post-purchase assistance to ensure complete satisfaction with every transaction.

Can procurement managers benefit from PE Energy's services?

Absolutely! We offer tailored solutions and comprehensive product lines that align perfectly with procurement goals, ensuring timely deliveries and cost-effective sourcing.

What are the shipping options available for international orders?

We provide a range of shipping solutions depending on your urgency and destination requirements, ensuring our global clients receive their orders efficiently.

Are AMPCO products environmentally friendly?

Yes, AMPCO products boast longevity and reusability, reducing waste and promoting sustainable practices within industrial operations.

How do PE Energy's product offerings enhance operational safety?

Our lineup of non-sparking, non-magnetic, and corrosion-resistant tools enhances safety in risk-prone environments, a primary concern for every operations director.

What sets PE Energy apart from other wholesale suppliers?

Our extensive product range, commitment to quality, and unparalleled customer support make us a favored partner in the industrial supply chain.

How can the Blowback Free feature in Slide Sledge tools benefit industrial tasks?

This feature ensures safety and control during impact tasks, minimizing the risk of injury on site, thus enhancing operational efficiency.

Why choose PE Energy for AMPCO tools and supplies?

By choosing PE Energy, you gain access to reliable, high-performance tools with exceptional customer service, ensuring your industrial operations always run smoothly.

What ensures the longevity of AMPCO tools and supplies?

Precision engineering coupled with durable materials ensures AMPCO tools withstand the toughest environmental conditions, providing long-lasting reliability.

Are AMPCO’s tools certified for industry standards?

Yes, AMPCO tools meet and often exceed industry standards, providing an assurance of safety and quality in applications across various industries.

How can one maintain AMPCO tools for prolonged use?

Regular cleaning and proper storage, coupled with routine inspections, ensure your AMPCO tools maintain their optimal performance for years.

Is there a difference in performance between AMPCO and traditional tools?

AMPCO tools offer superior safety features like non-sparking and corrosion resistance, providing more dependable performance in hazardous environments.

How useful are AMPCO’s tools in emergency situations?

In emergencies, the non-sparking and non-magnetic qualities of AMPCO tools offer reliability when every second counts.

Where are PE Energy's industrial supplies manufactured?

Our products are sourced from renowned manufacturers worldwide, ensuring the highest quality materials and workmanship are used in every tool.

Is there a warranty on AMPCO products purchased from PE Energy?

Yes, all AMPCO products come with a warranty guaranteeing workmanship and material quality, ensuring peace of mind with every purchase.

What kind of return policy does PE Energy offer?

We offer a hassle-free return policy within a specified timeframe to ensure that our clients are completely satisfied with their purchases.

How frequently should one replace their AMPCO tools?

With routine maintenance, AMPCO tools have an extended lifespan, but regular inspections are recommended to ensure ongoing safety and effectiveness.

What should be considered when selecting the right AMPCO tool for a project?

Consider the specific task, required safety features, and environmental conditions to ensure optimal performance and safety.

How does PE Energy ensure customer satisfaction?

Customer satisfaction is at the heart of our operations, and we achieve this through exceptional service, product quality, and prompt responses to inquiries.

Can PE Energy cater to custom tool requirements?

Yes, we offer solutions for custom requirements, ensuring you have the right tools tailored to your specific industrial needs.

Are volume discounts available for large orders?

PE Energy provides competitive pricing and volume discounts for large orders, ensuring cost-effective procurement for bulk supplies.

How can the Industrial Supplies Catalogue benefit procurement teams?

The catalogue offers a comprehensive overview of our product offerings, allowing procurement teams to make informed and efficient purchasing decisions.

What is the lead time for custom tool orders?

Lead times vary based on product specifications and volume, but we strive for swift processing to meet your timeline expectations.

How can PE Energy's solutions drive business growth?

By providing reliable, high-performance tools, PE Energy enables businesses to operate efficiently and safely, fostering growth and productivity.

How does PE Energy stay ahead of industrial innovations?

Constant market research and partnerships with leading manufacturers ensure that PE Energy remains at the forefront of industrial innovations.

What makes the AMPCO torque tools pivotal for quality control?

The precise calibration of AMPCO torque tools ensures consistent performance and adherence to tight tolerances essential in quality control processes.

What training support is available for using AMPCO tools?

PE Energy offers resources and training support to ensure that your team is fully equipped to maximize the benefits of AMPCO tools.

Can AMPCO tools be used in extreme weather conditions?

Yes, AMPCO's durable materials and design allow tools to perform reliably even in the most challenging weather conditions.

Does PE Energy support environmentally responsible practices?

We are committed to sustainability by offering products that reduce waste and promoting responsible sourcing and manufacturing practices.

How to maximize the lifespan of AMPCO products?

To ensure the longevity of AMPCO products, maintain them with regular inspections and cleanings, store them in dry places, and follow usage guidelines carefully.